SHIPPING / RETURNS
Our products are shipped out directly from our warehouses in Australia and the US, straight to your door. All of our products are shipped to you FREE OF CHARGE. Estimated time includes production + delivery.
4-7 business days to most metro areas
5-8 business days to non-metro areas
2-4 weeks (USA, Canada, UK, New Zealand)
2-8 weeks to most other countries
12-14 days across most regions
3-4 days (USA)
2-14 days for most other countries
Nobody likes receiving dodgy goods. While we do our best to be as accurate as possible, sometimes human error results in a wrong t-shirt being sent, or a small mark missed on a shirt. Issues like this represent less than 1% of our orders (and we’re pretty proud of that!), but then they do arise, we’ll handle it!
Incorrectly Fulfilled or Damaged Items
Halkatt will replace or reprint an item if it has been delivered with defects or incorrectly (wrong design, style/colour/sizes). On receipt of a photo of the item received, Halkatt will reprint and send out a replacement at no charge.
Change of Mind
Due to the custom nature of each item we print, we aren’t able to offer exchanges or refunds due to change of mind. ‘Change of Mind’ includes but not limited to
- Customer prefers another sizing
- Customer ordered the wrong colour or design